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How we use your data?

WHY DO WE COLLECT YOUR PERSONAL DATA? If you’re asking yourself what is going with your personal data after a purchase, then let’s make it clear: your personal data are retained three years maximum following your last interaction with Decathlon. It gives you the possibility, among others, to easily

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My Account

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How do I stop receiving communications from Decathlon?

Click on ‘My Account’ in the top right-hand corner of our website Click on the ‘Data and Privacy’ drop down menu on the left hand side of the page Click on ‘Communications’ You can customise your communication preferences here and opt out to whichever communications you wish. Alternatively you can c

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My Account

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How do I create an account?

To create your account please follow these steps: Click on ‘My Account’ in the top right-hand corner of our website Click ‘Create An Account’ Enter your email address and confirm it is correct Complete the form providing your personal information (make sure all starred* fields are filled in) You wil

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My Account

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How do I close my Decathlon account?

To close your account with us you will need to follow these simple steps: Visiting our website and logging in to your Decathlon account. After logging in to your account, please click on: Manage my Decathlon account => Communications => Privacy => Delete my account. Alternatively you can contact our

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My Account

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How do I add a receipt to my account?

When making your purchase in store make sure to give your account number or email address (or scan your Decathlon card if you have one) at the till. This will ensure that your purchase is added to your account. If you have made a purchase without linking it to your account, please visit your nearest

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My Account